The Hindu 10.11.2017
Now, citizen feedback on SwachhApp
As far as Tiruchi Corporation is concerned, 25,530 citizens have downloaded the SwachhApp. At least 50 % of them are said to be actively using the SwachhApp for registering complaints on garbage collection, sanitary operation, roads and others.
Special Officer cum Commissioner, Tiruchi Corporation, N. Ravichandran said that the citizens, who had downloaded SwachhApp, had to update it to enable them to get citizen feedback option on smart phones. The Corporation had been according priority to address the grievances of citizens received on SwachhApp. It had so far received 13,401 complaints. The Corporation had taken steps on 13,345 grievances.
Asking the citizens to send their feedback on SwachhApp, Mr. Ravichandran said that the citizen feedback would play a pivotal role in deciding the ranking. Hence, citizens should utilise the opportunity to register their feedback.