The Times of India 21.12.2010
MCD's info kiosk project hits a roadblock
Sources say the proposal was put on hold, as the company, which was given the contract, didn't make the payments to MCD in time.
These kiosks were designed to provide information on railway timings and services provided by MCD and Delhi government. As per the initial proposal, these were also supposed to offer facilities for payment of utility bills and option to register public grievances. But in the kiosks that have been installed so far, the options are missing.
The contract for the project was given to Hyderabad-based Bartronics. "This unique initiative would have helped MCD connect better with citizens. But the project got stuck in the implementation phase," said a senior MCD official.
With this Rs 800-crore project, which was to function on Build-Own-Operate-Transfer (BOOT) basis, the civic agency would have earned revenue worth Rs 101 crore every year. The project was stopped midway due to financial reasons. The kiosks were to be placed near residential colonies so that information and services are available to citizens near to their place of residence. "The company is yet to the make payment to MCD. But we are also told there were issues related to the site where kiosks were supposed to be put up," said an MCD official.
"This is a citizen-friendly project. The project still stands, but there are some issues which need to be sorted out before we re-start the project. We are examining the matter and will soon restore it," said Deep Mathur, spokesperson, MCD. Officials said the main source of revenue for the company that has been implementing the project will be service charges collected from concerned government departments and advertisements. "In the second phase, these kiosk are meant to provide information on hotels, hospitals, nearby doctors, chemist shops, pet shops etc," said an MCD official.